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Aussie Broadband has grown from a promising upstart to the nation's fourth-biggest internet provider. This is largely thanks to a combination of consistently high evening speeds and excellent local support.

The telco says its customers rarely encounter congestion - even during peak times - and to prove it, publishes bandwidth graphs that show how much capacity it has purchased on the network versus how much capacity its customers are using.

Aussie Broadband is currently one of the only major telco to provide this much transparency around its NBN performance.

Aussie Broadband NBN quick facts

• All Aussie Broadband NBN plans are contract-free and have no set-up fees
• Aussie Broadband's support is all Australian
• Aussie Broadband has won Roy Morgan's Most Trusted Brand award for telco two years in a row

Aussie Broadband NBN plans

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Here's a quick look at Aussie Broadband's most popular NBN plans:

Aussie Broadband NBN Speeds

Aussie Broadband sells NBN plans on all of the NBN speed tiers: NBN 12, NBN 25, NBN 50, NBN 100/20, NBN 100/40, NBN 250, and NBN 1000. In addition, Aussie Broadband also has an NBN 75 plan, which could be a good middle-ground for those who need more than an NBN 50 connection, but don't want to spend the money on NBN 100. 

Check out how Aussie Broadband compares to other NBN providers for speed here. 

Aussie Broadband NBN bundles

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Aussie Broadband has a few different things you can bundle onto your NBN plan. 

Aussie Broadband Fetch bundles

You can add Fetch to any Aussie Broadband plan. You can choose between a Fetch Mini or a Fetch Mighty Box, depending on your budget and what you're hoping to get from the service. Fetch Mini lets you pause and rewind live TV, while Mighty also lets you record up to six shows at a time and is kitted out with a massive 1TB hard drive. A Fetch Mni will set you back $10 per month, while a Fetch Mighty goes for $15 per month. 

You can then add Fetch TV's core channel packs for $6 per month each, or get all four for $20 per month. 

Read next: Fetch TV: Everything You Need to Know

Aussie Broadband mobile bundles

Aussie Broadband also sells mobile plans, powered by the Optus network. If you're looking to save money, it has a few pre-made bundle plans you can pick from. These are as follows: 

Aussie Broadband home phone bundles

If you still need a landline to go with your NBN plan, Aussie Broadband has three options:

• $0 per month: A casual phone plan where you'll pay as you go
• $10 per month: An everyday phone plan with unlimited local and national calls included
• $20 per month: A family phone plan with unlimited calls to local, national, and mobile numbers

If you're paying as you go, pricing is as follows:

• Local calls: 15c per call
• National calls: 15c per call
• Mobile calls: 22c per minute
• 1300 & 13: 35c per call
• International: Varies on destination

How to switch to Aussie Broadband NBN

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To find out if you're eligible for an Aussie Broadband NBN plan, first check your address in our broadband search engine. If Aussie Broadband is listed in the search results, you can make the switch.

Once you've picked a plan that works for you and your family, you can place an order directly with Aussie Broadband. Aussie Broadband will help you to organise an installation date and time. You may still need to cancel your existing internet service with your previous provider after your Aussie Broadband service is ready.

If you already have an NBN connection at your place, the standard time frame is one to five business days, and you won't need a visit from a technician. If it's your first time getting connected to the NBN, this process can take up to 20 business days and a technician will need to make the initial setup.

Aussie Broadband can provide you with an NBN-ready modem, although you're free to bring your own compatible modem. You'll pay a minimum of $179 if you want to buy your modem through Aussie Broadband, plus shipping fees.

Another important thing to note: while installation is free for most customers, if you're located in a newly developed area with no existing telecommunications infrastructure, you may be charged a $300 New Development Fee by NBN Co.

Aussie Broadband FAQs

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How fast are Aussie Broadband NBN plans?

Aussie Broadband offers NBN plans as fast as 1,000Mbps. You need to be on an FTTP or HFC NBN connection to order an NBN 1000 plan, however. 

What are my data options?

Aussie Broadband NBN plans all have unlimited data.

Do I need to buy a new modem to sign up to Aussie Broadband?

If you already have an NBN-ready modem, you can use it with any Aussie Broadband plan. If you don't, Aussie Broadband is able to sell you one when you sign up for a plan.

What happens if I want to cancel my Aussie Broadband NBN plan?

Since Aussie Broadband NBN plans are all contract-free, you can cancel your plan whenever you want with no early termination fees.

Does Aussie Broadband offer fibre upgrades?

Aussie Broadband offers free upgrades to FTTP to customers on an FTTN or FTTC connection in eligible areas. To request an upgrade, FTTN customers needs to order an NBN 100 plan or better, while FTTC customers need to order an NBN 250 plan or better. Read more about the free FTTP upgrade process here.