No Worries nbn 100/20

Service Description

This MATE nbn® plan includes a residential grade Fixed Line broadband service on the nbn® network.

nbn® Fixed Line Internet is the next generation broadband technology delivered via fibre optic cables. Fibre optic broadband is capable of delivering superfast broadband speed.

Equipment Requirement

This plan requires you to have an nbn® compatible modem/router. You can purchase an nbn® modem with preconfigured settings (plug and play) from MATE. If you choose to BYO modem, it is your responsibility to configure a BYO modem/router and MATE offers limited support for BYO modem configuration.

If your premises is serviced by Fibre to the Node (FTTN) or Fibre to the Basement (FTTB), you require a VDSL capable modem. If your premises is serviced by Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre to the Curb (FTTC) or Fixed Wireless, your modem/router is required to have a WAN port. It is your responsibility to ensure your BYO modem/router is compatible with this service.

nbn® Plan Features

• Customer Service: There are many ways to contact a MATE in addition to the phone, including live chat, email, Facebook and more
• No extra charges: No activation, exit or plan change fees

Bundle and Save

Save on your plan fees when you bundle your internet with home phone service.

An nbn Home Phone Bundle is a combination of an nbn internet plan and a home phone service. MATE offers the option to add a home phone to your nbn plans for an additional $9 per month. MATE's home phone bundle includes unlimited mobile, local, and national calls within Australia, making it an excellent option for those who still require a home phone service.

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