Aussie Broadband cleans up in new broadband experience report

Aussie Broadband has won outright in three categories of the latest Fixed Broadband Experience report from Opensignal. It was also the joint winner in two categories.

Opensignal is a leading independent insights company that tracks mobile and broadband network experience.

Its latest report looking at the fixed broadband experience in Australia looked at six categories including Consistent Quality, Download Speed, Peak Download Speed, Upload Speed, Video Experience, and Reliability Experience.

The report tracked the fixed broadband experience for Aussie Broadband, Optus, Telstra, TPG, Vocus, and Vodafone which together account for more than 90% of the Australian residential NBN market.

Telstra won the Consistent Quality category with a score of 85.6% of users whose connection met performance thresholds to support activities like watching HD video, participating in group video calls, and gaming.

Aussie Broadband cleaned up the Download Speed, Peak Download Speed and Upload Speed categories which were measured by which providers had the fastest typical speeds.

Aussie tied with Optus and Vocus (Commander, Dodo, and iPrimus) for Video Experience which looked at both technical parameters and the perceived video watching experience as reported by users.

Aussie was also the joint winner with Optus in the category of Reliability Experience. This category measured the ability of a household to successfully connect to the internet and complete tasks across a range of recreational and work activities uninterrupted. While similar to the Consistent Quality category this one importantly tested the rigour of multiple simultaneous connections.

You can see the list of winners here:

Compare NBN 50 plans from these providers:

#1	Dodo	Dodo All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site*	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
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Opensignal also looked at the Fixed Wireless Access (4G and 5G home internet) experience for its users on the Optus and Telstra networks.

Optus won the categories for Consistent Quality and Video Experience while Telstra won for Download Speed. They shared a joint win for Upload Speed.

For this report Opensignal ran tests on devices from a selection of users via its app. The data for this report was collected between May 1 and July 29, 2024.

See the full Opensignal Fixed Broadband Experience report for the full results.

Looking for a new NBN plan?

These are the most popular NBN 50 plans with WhistleOut users this week:

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Dylan Crismale

Digital Content Editor

Dylan Crismale is a Digital Content Editor at WhistleOut, has been writing for almost a decade across a variety of Australian publications. He previously worked as a writer at Finder covering energy, internet and mobile plans. Dylan is passionate about finding the best deals to save people money and educating people about tech. When he's not sat at his desk Dylan loves working out, bingeing TV and hanging out with friends.

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