Articles Tagged ACMA
Triple Zero enforcement and compliance still a main concern
The Australian Communications and Media Authority has announced Triple Zero compliance and enforcement is a key issue for the second year running.
Up to 50,000 Telstra customers may be eligible for a refund on NBN plans
Telstra has been found to be charging almost 50,000 customers for an NBN speed tier that they are unable to attain.
Telstra fined $1.5 million for not relinquishing customer phone numbers
Telstra has been fined more than $1.5 million after restricting consumers from porting their local phone numbers when changing telcos.
Telcos will face fines for long NBN switch-overs, buck-passing and more
Telcos will face fines of up to $10 million for breaching a host of new obligations including that they must provide an interim service or remedy where an NBN switch-over takes more than three days.
Lycamobile admits to breaching Telco Act
Lycamobile is doing penance after the Australian Communications and Media Authority found it breached the Telecommunications Act.
Telstra confesses to overcharging $30-million for roaming data
Australia's biggest telco has fessed up to a massive, long-term blunder, with hundreds of thousands of customers being overcharged while overseas.
Optus milestone: moving to minutes and true capped plans
Optus has announced new plan constructs, moving away from confusing dollar values to clearer minutes and megabytes plan descriptions.