
Superloop is a newer NBN providers, but has already made an impact thanks to its high-speed plans. The telco reports evening speeds of 90Mbps on its NBN 100 plans, putting it in the top-tier of telcos. But there's more to Superloop than just speed. Here's everything you need to know.
In this guide:
- What is Superloop NBN?
- Superloop NBN plans
- What makes Superloop NBN different?
- How to sign up to a Superloop NBN plan
- Superloop NBN FAQ
What is Superloop NBN?
Superloop has only been selling NBN plans for a little over two years, but has been in the business of providing wholesale telecommunications services to other providers for almost half a decade. As such, Superloop owns a lot of the infrastructure that other telcos typically rent.
Every NBN provider sells access to the same network, but that network is only responsible for the connection between your home and your provider. After that, your provider is responsible for connecting you to the wider internet. This is often referred to as "backhaul".
Thanks to its range of business and wholesale products, Superloop doesn't need to purchase backhaul from another provider. As such, Superloop says even its home NBN plans are "business class".
Superloop NBN plans
Superloop sells NBN plans on most speed tiers. You can get NBN 25, NBN 100, NBN 100 / 20, NBN 100 / 40, NBN 250, and NBN 1000 plans. Most Superloop plans have unlimited data. The only exception is its NBN 1000 plan, which has a 3TB allowance. If you exceed this, you'll be capped to download speeds of 100Mbps for the remainder of your billing month.
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#1
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Superloop
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Superloop
Everyday Fibre 25/5
$58/mth
for first 6 mths, then $78/mth
Min. cost $58
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$58/mth
for first 6 mths, then $78/mth
Min. cost $58
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|
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#2
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Superloop
|
Superloop
All Fixed Line nbn®
Everyday nbn25/10
All Fixed Line nbn®
$58/mth
for first 6 mths, then $78/mth
Min. cost $58
|
$58/mth
for first 6 mths, then $78/mth
Min. cost $58
|
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#3
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Superloop
|
Superloop
Extra Value Fibre 50/20
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
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$69/mth
for first 6 mths, then $89/mth
Min. cost $69
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#4
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Superloop
|
Superloop
All Fixed Line nbn®
Extra-value nbn50/20
All Fixed Line nbn®
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
|
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
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#5
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Superloop
|
Superloop
Family Max Fibre 500/50
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
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$74/mth
for first 6 mths, then $95/mth
Min. cost $74
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#6
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Superloop
|
Superloop
FTTP, HFC
Family Max nbn500/50
FTTP, HFC
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
|
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
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#7
|
Superloop
|
Superloop
FTTN, FTTB, FTTC
Family nbn100/20
FTTN, FTTB, FTTC
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
|
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
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#8
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Superloop
|
Superloop
nbn Fixed Wireless Plus (100/20)
$77/mth
for first 6 mths, then $92/mth
Min. cost $77
|
$77/mth
for first 6 mths, then $92/mth
Min. cost $77
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#9
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Superloop
|
Superloop
Megaspeed Fibre 750/50
$79/mth
for first 6 mths, then $104/mth
Min. cost $79
|
$79/mth
for first 6 mths, then $104/mth
Min. cost $79
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#10
|
Superloop
|
Superloop
FTTP, HFC
Megaspeed nbn750/50
FTTP, HFC
$79/mth
for first 6 mths, then $104/mth
Min. cost $79
|
$79/mth
for first 6 mths, then $104/mth
Min. cost $79
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Here's how Superloop's unlimited NBN 50 plan compares to the competition. We've sorted these plans in order of typical evening speed.
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#1
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Belong
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Belong
All Fixed Line nbn®
NBN Standard Plus – Unlimited
All Fixed Line nbn®
$55/mth
for first 6 mths, then $91/mth
Min. cost $55
|
$55/mth
for first 6 mths, then $91/mth
Min. cost $55
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|
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#2
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Dodo
|
Dodo
All Fixed Line nbn®
nbn50 Unlimited Plan
All Fixed Line nbn®
$57.99/mth
for first 6 mths, then $87.99/mth
Min. cost $57.99
|
$57.99/mth
for first 6 mths, then $87.99/mth
Min. cost $57.99
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#3
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Tangerine Telecom
|
Tangerine Telecom
All Fixed Line nbn®
Value Plus NBN 50/20
All Fixed Line nbn®
$64.90/mth
for first 6 mths, then $89.90/mth
Min. cost $64.90
|
$64.90/mth
for first 6 mths, then $89.90/mth
Min. cost $64.90
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#4
|
Superloop
|
Superloop
All Fixed Line nbn®
Extra-value nbn50/20
All Fixed Line nbn®
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
|
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
|
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#5
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Kogan Internet
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Kogan Internet
All Fixed Line nbn®
Silver Unlimited
All Fixed Line nbn®
$69.90/mth
for first 12 mths, then $80.90/mth
Min. cost $69.90
|
$69.90/mth
for first 12 mths, then $80.90/mth
Min. cost $69.90
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#6
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TPG
|
TPG
All Fixed Line nbn®
nbn50 Unlimited Plan
All Fixed Line nbn®
$69.99/mth
for first 6 mths, then $89.99/mth
Min. cost $69.99
Link not supplied
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$69.99/mth
for first 6 mths, then $89.99/mth
Min. cost $69.99
|
Link not supplied
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#7
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iiNet
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iiNet
All Fixed Line nbn®
nbn50 Liimitless
All Fixed Line nbn®
$69.99/mth
+ $10 Upfront
for first 6 mths, then $89.99/mth
Min. cost $79.99
Link not supplied
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$69.99/mth
+ $10 Upfront
for first 6 mths, then $89.99/mth
Min. cost $79.99
|
Link not supplied
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#8
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amaysim
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amaysim
All Fixed Line nbn®
NBN50
All Fixed Line nbn®
$75/mth
for first 6 mths, then $85/mth
Min. cost $75
Link not supplied
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$75/mth
for first 6 mths, then $85/mth
Min. cost $75
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Link not supplied
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#9
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Optus
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Optus
All Fixed Line nbn®
Optus Everyday nbn®
All Fixed Line nbn®
$87/mth
for first 12 months, normally $97/mth
Min. cost $87
Link not supplied
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$87/mth
for first 12 months, normally $97/mth
Min. cost $87
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Link not supplied
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#10
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iPrimus
|
iPrimus
All Fixed Line nbn®
Standard Plus Plan
All Fixed Line nbn®
$90/mth
Min. cost $90
Link not supplied
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$90/mth
Min. cost $90
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Link not supplied
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Here's how Superloop's unlimited NBN 100 / 20 plan compares to the competition. Once again, we've sorted plans by speed.
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#1
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amaysim
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amaysim
FTTN, FTTB, FTTC
NBN100
FTTN, FTTB, FTTC
$50/mth
for first 6 months, then $90/mth
Min. cost $50
Link not supplied
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$50/mth
for first 6 months, then $90/mth
Min. cost $50
|
Link not supplied
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#2
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Belong
|
Belong
FTTN, FTTB, FTTC
NBN Premium – Unlimited
FTTN, FTTB, FTTC
$59/mth
for first 6 mths, then $95/mth
Min. cost $59
|
$59/mth
for first 6 mths, then $95/mth
Min. cost $59
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#3
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Dodo
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Dodo
FTTN, FTTB, FTTC
nbn100 Unlimited Plan
FTTN, FTTB, FTTC
$62.99/mth
for first 6 mths, then $92.99/mth
Min. cost $62.99
|
$62.99/mth
for first 6 mths, then $92.99/mth
Min. cost $62.99
|
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#4
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Tangerine Telecom
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Tangerine Telecom
FTTN, FTTB, FTTC
Speedy NBN 100/20
FTTN, FTTB, FTTC
$67.90/mth
for first 6 mths, then $92.90/mth
Min. cost $67.90
|
$67.90/mth
for first 6 mths, then $92.90/mth
Min. cost $67.90
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#5
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Telstra
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Telstra
FTTN, FTTB, FTTC
Premium Internet Only Plan
FTTN, FTTB, FTTC
$69/mth
for first 6 mths, then $99/mth
Min. cost $69
Link not supplied
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$69/mth
for first 6 mths, then $99/mth
Min. cost $69
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Link not supplied
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#6
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Optus
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Optus
FTTN, FTTB, FTTC
Optus nbn® Promo Plan
FTTN, FTTB, FTTC
$69/mth
for first 6 months, normally $109/mth
Min. cost $69
Link not supplied
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$69/mth
for first 6 months, normally $109/mth
Min. cost $69
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Link not supplied
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#7
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iPrimus
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iPrimus
FTTN, FTTB, FTTC
Premium Plan
FTTN, FTTB, FTTC
$100/mth
Min. cost $100
Link not supplied
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$100/mth
Min. cost $100
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Link not supplied
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#8
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iiNet
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iiNet
FTTN, FTTB, FTTC
nbn Home Fast Liimitless
FTTN, FTTB, FTTC
$69.99/mth
+ $10 Upfront
for first 6 mths, then $94.99/mth
Min. cost $79.99
Link not supplied
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$69.99/mth
+ $10 Upfront
for first 6 mths, then $94.99/mth
Min. cost $79.99
|
Link not supplied
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#9
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TPG
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TPG
FTTN, FTTB, FTTC
nbn Home Fast Unlimited Plan
FTTN, FTTB, FTTC
$74.99/mth
for first 12 mths, then $94.99/mth
Min. cost $74.99
Link not supplied
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$74.99/mth
for first 12 mths, then $94.99/mth
Min. cost $74.99
|
Link not supplied
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#10
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Kogan Internet
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Kogan Internet
FTTN, FTTB, FTTC
Gold Unlimited
FTTN, FTTB, FTTC
$69.90/mth
for first 12 mths, then $85.90/mth
Min. cost $69.90
|
$69.90/mth
for first 12 mths, then $85.90/mth
Min. cost $69.90
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Here's Superloop's unlimited NBN 250 plan.
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#1
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Superloop
|
Superloop
FTTP, HFC
Creator nbn250/100
FTTP, HFC
$82/mth
for first 6 mths, then $102/mth
Min. cost $82
|
$82/mth
for first 6 mths, then $102/mth
Min. cost $82
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#2
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Aussie Broadband
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Aussie Broadband
FTTP
Super-Fast Pro nbn - Unlimited
FTTP
$114/mth
Min. cost $114
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$114/mth
Min. cost $114
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And lastly, here's Superloop's NBN 1000 plan.
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#1
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SpinTel
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SpinTel
FTTP, HFC
Home Ultrafast 1000/100
FTTP, HFC
$76/mth
for first 6 mths, then $104.95/mth
Min. cost $76
|
$76/mth
for first 6 mths, then $104.95/mth
Min. cost $76
|
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#2
|
Belong
|
Belong
FTTP, HFC
NBN Ultrafast – Unlimited
FTTP, HFC
$75/mth
for first 6 mths, then $110/mth
Min. cost $75
|
$75/mth
for first 6 mths, then $110/mth
Min. cost $75
|
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#3
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Aussie Broadband
|
Aussie Broadband
FTTP, HFC
Ultrafast Fibre - Unlimited
FTTP, HFC
$129/mth
Min. cost $129
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$129/mth
Min. cost $129
|
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#4
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Superloop
|
Superloop
FTTP, HFC
Lightspeed nbn1000/100
FTTP, HFC
$89/mth
for first 6 mths, then $114/mth
Min. cost $89
|
$89/mth
for first 6 mths, then $114/mth
Min. cost $89
|
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#5
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Tangerine Telecom
|
Tangerine Telecom
FTTP, HFC
Ultraspeedy NBN 1000/100
FTTP, HFC
$89.90/mth
for first 6 mths, then $114.90/mth
Min. cost $89.90
|
$89.90/mth
for first 6 mths, then $114.90/mth
Min. cost $89.90
|
|
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#6
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TPG
|
TPG
FTTP, HFC
nbn Home Ultrafast Unlimited Plan
FTTP, HFC
$84.99/mth
for first 6 mths, then $114.99/mth
Min. cost $84.99
Link not supplied
|
$84.99/mth
for first 6 mths, then $114.99/mth
Min. cost $84.99
|
Link not supplied
|
|
#7
|
iiNet
|
iiNet
FTTP, HFC
nbn Home Ultrafast Liimitless
FTTP, HFC
$84.99/mth
+ $10 Upfront
for first 6 mths, then $114.99/mth
Min. cost $94.99
Link not supplied
|
$84.99/mth
+ $10 Upfront
for first 6 mths, then $114.99/mth
Min. cost $94.99
|
Link not supplied
|
|
#8
|
Kogan Internet
|
Kogan Internet
FTTP, HFC
nbn1000 Diamond Unlimited
FTTP, HFC
$94.90/mth
for first 12 mths, then $108.90/mth
Min. cost $94.90
|
$94.90/mth
for first 12 mths, then $108.90/mth
Min. cost $94.90
|
|
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#9
|
Vodafone
|
Vodafone
FTTP, HFC
Home Ultrafast nbn®
FTTP, HFC
$114/mth
Min. cost $114
Link not supplied
|
$114/mth
Min. cost $114
|
Link not supplied
|
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#10
|
iPrimus
|
iPrimus
FTTP, HFC
Home Ultrafast Plan
FTTP, HFC
$122/mth
Min. cost $122
Link not supplied
|
$122/mth
Min. cost $122
|
Link not supplied
|
What makes Superloop NBN different?
It may be easy to think of Superloop as just another NBN provider, but it stands out from the crowd thanks to its own robust infrastructure. Superloop is one of the few telcos with a physical connection to every NBN Point of Interconnect. It also owns a whole lot of sub-sea cable capacity and domestic fibre. Other providers often need to outsource this.
Essentially, Superloop has far greater control over its network than most other providers, which helps mitigate congestion and makes troubleshooting easier. This is evident in the typical speeds Superloop reports during busy periods: at present, speeds of 44.4Mbps on its NBN 50 plans, and 90Mbps on its NBN 100 plans.
In addition, all of Superloop's plans come with no contract or setup fees. If you sign up to Superloop and you're not happy with the performance or service you get, you’re able to leave at any time without penalty.
How to sign up to a Superloop NBN plan
The process of signing up for a Superloop plan can vary depending on what stage of the NBN journey you're on. However, since Superloop only sells NBN plans, your home or business needs to be NBN ready if you want to sign up.
Once the NBN is live in your area, you simply need to place an order through the Superloop website. If Superloop is your first NBN provider, it will organise a time and date for a technician to come out and get you connected.
If you're already connected to the NBN, switching from one provider to another is simple. Just make sure you haven't signed an extended contract with your current provider, otherwise you may be hit with early exit fees.
In most cases, switching from one NBN service to another involves minimal downtime – between thirty minutes and one hour. While this depends on the technology connecting your home to the NBN, it's possible to be connected to your new NBN provider on the same day that you place your order.
However, it's worth noting that you will be responsible for cancelling your old service. After your new NBN connection is live, be sure to contact your old provider and cancel your plan.
If you don't know if the NBN is live in your area, you can enter your address into this form to check:
Superloop NBN FAQ
How fast are Superloop's NBN plans?
Superloop offers NBN 25, NBN 50, and NBN 100, NBN 250, and NBN 1000 plans. During busy hours, Superloop reports typical speeds of 22.2Mbps on its NBN 25 plans, 44.4Mbps on its NBN 50 plans, typical speeds of 90Mbps on its NBN 100 plans, typical speeds of 215Mbps on NBN 250 plans, and typical speeds of 250Mbps on NBN 1000 plans.
Do you have to buy a new modem to sign up to Superloop?
Modem purchase is optional with Superloop NBN plans. Superloop has two options available, an Amazon Eero Mesh WiFi Router for those on FTTP, FTTC, or HFC connections, or a TP-Link Archer VR400 VDSL2 Modem Router for those on FTTN or FTTB. These will set you back $157.95 or $147.95, respectively. These prices include shipping and handling.
What happens if I want to cancel my Superloop NBN plan?
All Superloop NBN plans are contract-free, so you can cancel your plan at any time. Just be aware that Superloop charges for the full month in advance, so if you leave before the end of your billing cycle, you won't be refunded. In addition, you can request to change your Superloop plan or speed tier once per month. This will take effect at the beginning of your next billing cycle.
What happens if I go over my download allowance?
If you have a Superloop plan with a fixed download allowance and you go over it, your internet speeds will be slowed to 512kbps for the remainder of your billing month. You won't be charged any excess usage fees. If you need extra data, data pack prices range from $5 for 10GB to $70 for 200GB.
Can I get a static IP address on Superloop?
If you need a static IP address (which you might want if you're running a server at home or need to remotely access your devices while on the go), Superloop will add one to your plan for an extra $5 per month.
What if I want to move home?
Superloop does not charge a fee for standard relocations. However, on some occasions, some addresses may have a higher degree of complexity or require additional equipment to complete a relocation, in which case, there may be a fee. This will vary from address to address.
Alex Choros
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