
The ACCC has released its 26th Measuring Broadband Australia report, and Exetel is back on top as the fastest NBN provider. Exetel has done very well in the reports, but was dethroned by Telstra last quarter.
The latest ACCC report found Exetel customers receive 102.5% of their NBN plan's maximum speeds during the busiest hours of the day (between 7pm and 11pm).
Telstra dipped back into second place, with its customers found to get 102.3% of plan speeds during busy hours. Optus and Superloop tied in third with 101.6% of plan speeds during busy hours, marking Superloop's best performance in the report yet. Optus was also in third place last quarter, but didn't share the spot with anyone else.
The report monitors 12 telcos in an attempt to find the fastest provider. Telcos featured include Aussie Broadband, Dodo, Exetel, iiNet, iPrimus, Launtel, Leaptel, Optus, Telstra, TPG, Superloop, and Vodafone.
Here's the full breakdown of how they all performed:
| Provider | Peak hours | Overall | Overall excluding underperforming connections |
|---|---|---|---|
| Aussie Broadband | 99.5 | 100.6 | 102.9 |
| Dodo | 101.1 | 102.2 | 103.7 |
| Exetel | 102.5 | 103.8 | 105.1 |
| iiNet | 98.6 | 99.5 | 101.2 |
| iPrimus | 101.1 | 102.2 | 103.7 |
| Launtel | 100.7 | 101.7 | 103 |
| Leaptel | 100.1 | 101.3 | 104.2 |
| Optus | 101.6 | 103 | 104.5 |
| Superloop | 101.6 | 102.7 | 104.7 |
| Telstra | 102.3 | 103.2 | 104.1 |
| TPG | 101 | 102.3 | 103.8 |
| Vodafone | 96.2 | 97.9 | 101.2 |
The report found that busy hour speeds for fixed-line NBN are faster yet again. Customers achieved 100.4% of their plans' download speeds, up from 99.8% last quarter. This is the first time the Measuring Broadband Report has seen this figure hit over 100%. As such, the average fixed-line NBN user is no longer experiencing congestion.
NBN 50 and NBN 100 plans are technically capable of achieving faster than the maximum speed tiers these plans allow, which is why these figures hit over 100%. NBN Co overprovisions download speeds on these tiers by 10 to 15%. This is intended to counterbalance the bandwidth used to deliver a service.
Compare NBN 50, NBN 100, NBN 250, and NBN 1000 plans from the providers in this report:
|
#1
|
Dodo
|
Dodo
All Fixed Line nbn®
nbn50 Unlimited Plan
All Fixed Line nbn®
$57.99/mth
for first 6 mths, then $87.99/mth
Min. cost $57.99
|
$57.99/mth
for first 6 mths, then $87.99/mth
Min. cost $57.99
|
|
|
#2
|
Superloop
|
Superloop
All Fixed Line nbn®
Extra-value nbn50/20
All Fixed Line nbn®
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
|
$69/mth
for first 6 mths, then $89/mth
Min. cost $69
|
|
|
#3
|
TPG
|
TPG
All Fixed Line nbn®
nbn50 Unlimited Plan
All Fixed Line nbn®
$69.99/mth
for first 6 mths, then $89.99/mth
Min. cost $69.99
Link not supplied
|
$69.99/mth
for first 6 mths, then $89.99/mth
Min. cost $69.99
|
Link not supplied
|
|
#4
|
iiNet
|
iiNet
All Fixed Line nbn®
nbn50 Liimitless
All Fixed Line nbn®
$69.99/mth
+ $10 Upfront
for first 6 mths, then $89.99/mth
Min. cost $79.99
Link not supplied
|
$69.99/mth
+ $10 Upfront
for first 6 mths, then $89.99/mth
Min. cost $79.99
|
Link not supplied
|
|
#5
|
Aussie Broadband
|
Aussie Broadband
All Fixed Line nbn®
Value nbn - Unlimited
All Fixed Line nbn®
$70/mth
for first 6 months, then $95/mth
Min. cost $70
|
$70/mth
for first 6 months, then $95/mth
Min. cost $70
|
|
|
#6
|
Optus
|
Optus
All Fixed Line nbn®
Optus Everyday nbn®
All Fixed Line nbn®
$87/mth
for first 12 months, normally $97/mth
Min. cost $87
Link not supplied
|
$87/mth
for first 12 months, normally $97/mth
Min. cost $87
|
Link not supplied
|
|
#7
|
iPrimus
|
iPrimus
All Fixed Line nbn®
Standard Plus Plan
All Fixed Line nbn®
$90/mth
Min. cost $90
Link not supplied
|
$90/mth
Min. cost $90
|
Link not supplied
|
|
#8
|
Vodafone
|
Vodafone
All Fixed Line nbn®
Essential+ nbn®
All Fixed Line nbn®
$94/mth
Min. cost $94
Link not supplied
|
$94/mth
Min. cost $94
|
Link not supplied
|
|
#1
|
Dodo
|
Dodo
FTTN, FTTB, FTTC
nbn100 Unlimited Plan
FTTN, FTTB, FTTC
$62.99/mth
for first 6 mths, then $92.99/mth
Min. cost $62.99
|
$62.99/mth
for first 6 mths, then $92.99/mth
Min. cost $62.99
|
|
|
#2
|
Telstra
|
Telstra
FTTN, FTTB, FTTC
Premium Internet Only Plan
FTTN, FTTB, FTTC
$69/mth
for first 6 mths, then $99/mth
Min. cost $69
Link not supplied
|
$69/mth
for first 6 mths, then $99/mth
Min. cost $69
|
Link not supplied
|
|
#3
|
Optus
|
Optus
FTTN, FTTB, FTTC
Optus nbn® Promo Plan
FTTN, FTTB, FTTC
$69/mth
for first 6 months, normally $109/mth
Min. cost $69
Link not supplied
|
$69/mth
for first 6 months, normally $109/mth
Min. cost $69
|
Link not supplied
|
|
#4
|
iiNet
|
iiNet
FTTN, FTTB, FTTC
nbn Home Fast Liimitless
FTTN, FTTB, FTTC
$69.99/mth
+ $10 Upfront
for first 6 mths, then $94.99/mth
Min. cost $79.99
Link not supplied
|
$69.99/mth
+ $10 Upfront
for first 6 mths, then $94.99/mth
Min. cost $79.99
|
Link not supplied
|
|
#5
|
Superloop
|
Superloop
FTTN, FTTB, FTTC
Family nbn100/20
FTTN, FTTB, FTTC
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
|
$74/mth
for first 6 mths, then $95/mth
Min. cost $74
|
|
|
#6
|
TPG
|
TPG
FTTN, FTTB, FTTC
nbn Home Fast Unlimited Plan
FTTN, FTTB, FTTC
$74.99/mth
for first 12 mths, then $94.99/mth
Min. cost $74.99
Link not supplied
|
$74.99/mth
for first 12 mths, then $94.99/mth
Min. cost $74.99
|
Link not supplied
|
|
#7
|
Aussie Broadband
|
Aussie Broadband
FTTN, FTTB, FTTC
Fast nbn - Unlimited
FTTN, FTTB, FTTC
$79/mth
for first 6 months, then $99/mth
Min. cost $79
|
$79/mth
for first 6 months, then $99/mth
Min. cost $79
|
|
|
#8
|
Vodafone
|
Vodafone
FTTN, FTTB, FTTC
Home Fast nbn®
FTTN, FTTB, FTTC
$99/mth
Min. cost $99
Link not supplied
|
$99/mth
Min. cost $99
|
Link not supplied
|
|
#9
|
iPrimus
|
iPrimus
FTTN, FTTB, FTTC
Premium Plan
FTTN, FTTB, FTTC
$100/mth
Min. cost $100
Link not supplied
|
$100/mth
Min. cost $100
|
Link not supplied
|
|
#1
|
Superloop
|
Superloop
FTTP, HFC
Creator nbn250/100
FTTP, HFC
$82/mth
for first 6 mths, then $102/mth
Min. cost $82
|
$82/mth
for first 6 mths, then $102/mth
Min. cost $82
|
|
|
#2
|
Aussie Broadband
|
Aussie Broadband
FTTP
Super-Fast Pro nbn - Unlimited
FTTP
$114/mth
Min. cost $114
|
$114/mth
Min. cost $114
|
|
#1
|
Dodo
|
Dodo
FTTP, HFC
nbn Home Ultrafast Plan
FTTP, HFC
$79.99/mth
for first 6 mths, then $109.99/mth
Min. cost $79.99
|
$79.99/mth
for first 6 mths, then $109.99/mth
Min. cost $79.99
|
|
|
#2
|
TPG
|
TPG
FTTP, HFC
nbn Home Ultrafast Unlimited Plan
FTTP, HFC
$84.99/mth
for first 6 mths, then $114.99/mth
Min. cost $84.99
Link not supplied
|
$84.99/mth
for first 6 mths, then $114.99/mth
Min. cost $84.99
|
Link not supplied
|
|
#3
|
iiNet
|
iiNet
FTTP, HFC
nbn Home Ultrafast Liimitless
FTTP, HFC
$84.99/mth
+ $10 Upfront
for first 6 mths, then $114.99/mth
Min. cost $94.99
Link not supplied
|
$84.99/mth
+ $10 Upfront
for first 6 mths, then $114.99/mth
Min. cost $94.99
|
Link not supplied
|
|
#4
|
Superloop
|
Superloop
FTTP, HFC
Lightspeed nbn1000/100
FTTP, HFC
$89/mth
for first 6 mths, then $114/mth
Min. cost $89
|
$89/mth
for first 6 mths, then $114/mth
Min. cost $89
|
|
|
#5
|
Telstra
|
Telstra
FTTP, HFC
Ultrafast Internet Only Plan
FTTP, HFC
$89/mth
for first 6 mths, then $129/mth
Min. cost $89
Link not supplied
|
$89/mth
for first 6 mths, then $129/mth
Min. cost $89
|
Link not supplied
|
|
#6
|
Vodafone
|
Vodafone
FTTP, HFC
Home Ultrafast nbn®
FTTP, HFC
$114/mth
Min. cost $114
Link not supplied
|
$114/mth
Min. cost $114
|
Link not supplied
|
|
#7
|
Optus
|
Optus
FTTP, HFC
Optus Ultrafast nbn®
FTTP, HFC
$119/mth
for first 12 months, normally $129/mth
Min. cost $119
Link not supplied
|
$119/mth
for first 12 months, normally $129/mth
Min. cost $119
|
Link not supplied
|
|
#8
|
iPrimus
|
iPrimus
FTTP, HFC
Home Ultrafast Plan
FTTP, HFC
$122/mth
Min. cost $122
Link not supplied
|
$122/mth
Min. cost $122
|
Link not supplied
|
|
#9
|
Aussie Broadband
|
Aussie Broadband
FTTP, HFC
Ultrafast Fibre - Unlimited
FTTP, HFC
$129/mth
Min. cost $129
|
$129/mth
Min. cost $129
|
The Measuring Broadband Report also includes fixed wireless NBN plans. The report shows a significant improvement in speeds over the last six months, thanks to faster Fixed Wireless Plus plans that can now hit speeds of up 100Mbps.
The average download speed for the fastest NBN Fixed Wireless Plus services was 96.7Mbps in May this year, up from 58.8Mbps for all fixed wireless plans in December last year.
This compares to an average download speed of 58.6 Mbps for all NBN fixed wireless services in December 2023. Download speeds during the busy hours of 7 to 11pm on weeknights increased from 49.8 Mbps to 78.2 Mbps across the same comparison period.
The report also found that fixed wireless customers on all plan types were now getting 100.1% of maximum plan speeds during regular hours, and 84.1% during busy hours.
As always, it's worth remembering the scale of the ACCC's testing. The results come from a month-long testing period in May across 1,256 NBN connections. All but 66 of these households have a connection with one of the 12 providers featured in the report. The ACCC reports a 95% confidence level in its results.
Alex Choros
Thousands of internet plans unpacked. All the facts. No surprises.
Checking prices and plans