TPG NBN review: Fast but pricey

TPG NBN review

New TPG customers will benefit from introductory pricing, but typical pricing is quite high, especially with a lack of plan features and low reported customer ratings.

What we love

Cheap introductory pricing
Fast speeds, backed by ACCC data
A plan speed for every internet user

The essentials

Plans and pricing

New TPG customers will get a good deal, but you'll want to re-evaluate your options after the first six months when typical pricing kicks in. Read more

Internet speed

Fast self-reported download and upload speeds are backed by quarterly ACCC data, which underscores overprovisioned download speeds. Read more

Customer service

An okay number of support pathways with 24/7 phone support is undermined by low reported customer satisfaction from Product Review. Read more

See TPG NBN plans

If search patterns in Australia are any indication, the three household NBN providers are Telstra, Optus, and TPG. And that's understandable, when TPG internet made a name for itself in the ADSL days by offering no-frills plans at competitive prices. Fast-forward to the age of NBN, and TPG plans aren't necessarily bigger on plan features, but its typical pricing isn't as competitive as it once was.

While typical pricing is often middling, TPG does typically offer competitive introductory pricing for new customers. Better yet, TPG offers nearly every major speed tier, meaning you can pick whichever one is right for your home's internet needs.

Those plans are fast, too, with self-reported speeds backed by quarterly ACCC data. That said, there are more complaints this year according to the TIO, plus Product Review scores are quite low from thousands of user reviews.

TPG's plans and pricing

TPG has a reputation for offering six-month discounts for new customers. When TPG NBN plan prices revert to typical fees, though, you may be better off looking elsewhere as prices range from middling to expensive. Here's a snapshot of TPG's charging practices:

No contracts with $0 setup fees (for standard connections)
30 days' notice required for cancelling an NBN plan
Competitive introductory discounts
Competitive typical monthly pricing
BYO device; alternatively, add a TP-Link VX420-G2v modem router
PAYG home phone calls included, or add a call pack for a monthly fee

New TPG Telecom customers benefit from a long trend of discounted introductory pricing, which typically lasts for six months. While this helps bring down first-year fees, TPG's typical plan pricing isn't overly competitive. At best, it's around the middle of the pack for comparable plans from our database; at worst, it's one of the priciest picks (like with its entry-level NBN 12 plan).

All of TPG's NBN plans are non-contract offerings. The only extra costs are optional: either a flat fee for a preconfigured modem-router or monthly call packs for a home phone service. If you want to shift to another provider, TPG requires 30 days' notice, which isn't the case with all of the providers we track in our database.

Here's a list of TPG's fixed-line NBN plans, ranked in terms of introductory price:

#1	TPG	TPG All Fixed Line nbn® nbn25 Unlimited Plan All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: $59.99/mth for first 6 months, then $79.99/mth. T&Cs apply. $59.99/mth for first 6 mths, then $79.99/mth Min. cost $59.99 Link not supplied	$59.99/mth for first 6 mths, then $79.99/mth Min. cost $59.99	Link not supplied
#2	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#3	TPG	TPG FTTP, HFC nbn Home Superfast Unlimited Plan FTTP, HFC nbn® 740/42 Mbps Unlimited Data Deal: $74.99/mth for first 6 months, then $104.99/mth. T&Cs apply. $74.99/mth for first 6 mths, then $104.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 6 mths, then $104.99/mth Min. cost $74.99	Link not supplied
#4	TPG	TPG FTTP, HFC nbn Home Fast Unlimited Plan FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Save $240 over 12mths! $74.99/mth for first 12 months, then $94.99/mth. Min cost $84.99 if modem returned. T&Cs apply $74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99	Link not supplied
#5	TPG	TPG FTTN, FTTB, FTTC nbn Home Fast Unlimited Plan FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Save $240 over 12mths! $74.99/mth for first 12 months, then $94.99/mth. Min cost $84.99 if modem returned. T&Cs apply $74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99	Link not supplied
#6	TPG	TPG FTTP, HFC nbn Home Ultrafast Unlimited Plan FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: $84.99/mth for first 6 months, then $114.99/mth. T&Cs apply. $84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99 Link not supplied	$84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99	Link not supplied

For comparison, here's a breakdown of competing NBN 12, NBN 25, NBN 50, NBN 500, NBN 750, and NBN 1000 plans from our database.

#1	amaysim	amaysim All Fixed Line nbn® NBN25 All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $70/mth. Ends 23.10.26 $30/mth for first 6 months, then $70/mth Min. cost $30 Link not supplied	$30/mth for first 6 months, then $70/mth Min. cost $30	Link not supplied
#2	SpinTel	SpinTel All Fixed Line nbn® Home Starter 25/10 All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data WhistleOut Special: Includes $28.95 off your plan for first 6 months! $41/mth for first 6 months, then $69.95/mth $41/mth for first 6 mths, then $69.95/mth Min. cost $41 Go to Site	$41/mth for first 6 mths, then $69.95/mth Min. cost $41	Go to Site
#3	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value NBN 25/10 All Fixed Line nbn® nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths, $42.90/month for first 6 months, then $72.90/month. Ends 30.10.26 $42.90/mth for first 6 mths, then $72.90/mth Min. cost $42.90 Go to Site	$42.90/mth for first 6 mths, then $72.90/mth Min. cost $42.90	Go to Site
#4	Dodo	Dodo All Fixed Line nbn® nbn25 Unlimited Plan All Fixed Line nbn® nbn® 25/9 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $73.99/mth. Ends 08.12.26. T&Cs apply. $43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99 Go to Site*	$43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99	Go to Site
#5	Moose NBN	Moose NBN All Fixed Line nbn® nbn 25/10 Value All Fixed Line nbn® nbn® 25/9 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months - $44.80/mth for 6mths, then $64.80/mth + Get eero 7 modem for only $175 (RRP $249). $44.80/mth for first 6 mths, then $64.80/mth Min. cost $44.80 Link not supplied	$44.80/mth for first 6 mths, then $64.80/mth Min. cost $44.80	Link not supplied
#6	Kogan Internet	Kogan Internet All Fixed Line nbn® Bronze Unlimited All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: Incl. $23/mth off for 12mths. $47.90/mth for first 12 months then revert back to $70.90/mth. Offer available until withdrawn. $47.90/mth for first 12 mths, then $70.90/mth Min. cost $47.90 Go to Site	$47.90/mth for first 12 mths, then $70.90/mth Min. cost $47.90	Go to Site

#1	Belong	Belong All Fixed Line nbn® NBN Standard Plus – Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $55/mth for first 6 mths, then $91/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $55/mth for first 6 mths, then $91/mth Min. cost $55 Go to Site	$55/mth for first 6 mths, then $91/mth Min. cost $55	Go to Site
#2	Dodo	Dodo All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site*	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
#3	Moose NBN	Moose NBN All Fixed Line nbn® nbn 50/20 Premium All Fixed Line nbn® nbn® 50/18 Mbps Unlimited Data Deal: Includes $24/mth off for first 6 months - $59.80/mth for 6mths, then $83.80/mth + Get eero 7 modem for only $175 (RRP $249). $59.80/mth for first 6 mths, then $83.80/mth Min. cost $59.80 Link not supplied	$59.80/mth for first 6 mths, then $83.80/mth Min. cost $59.80	Link not supplied
#4	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value Plus NBN 50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $64.90/month for first 6 months, then $89.90/month. $64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90 Go to Site	$64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90	Go to Site
#5	Flip	Flip All Fixed Line nbn® Unlimited Family nbn50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $16.90/mth off for 6 months - $68/mth for first 6mths then $84.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $68/mth for first 6 mths then $84.90/mth Min. cost $68 Go to Site	$68/mth for first 6 mths then $84.90/mth Min. cost $68	Go to Site
#6	Swoop	Swoop All Fixed Line nbn® nbn® Home Everyday All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 months, $69/mth for first 6 months then $84/mth + Get the eero 7 for only $175 (normally $249) $69/mth for first 6 mths, then $84/mth Min. cost $69 Link not supplied	$69/mth for first 6 mths, then $84/mth Min. cost $69	Link not supplied

#1	amaysim	amaysim FTTN, FTTB, FTTC NBN100 FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Link not supplied	$50/mth for first 6 months, then $90/mth Min. cost $50	Link not supplied
#2	Belong	Belong FTTN, FTTB, FTTC NBN Premium – Unlimited FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $59/mth for first 6 mths, then $95/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $59/mth for first 6 mths, then $95/mth Min. cost $59 Go to Site	$59/mth for first 6 mths, then $95/mth Min. cost $59	Go to Site
#3	Dodo	Dodo FTTN, FTTB, FTTC nbn100 Unlimited Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $92.99/mth. Ends 08.12.26. T&Cs apply. $62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99 Go to Site*	$62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99	Go to Site
#4	Moose NBN	Moose NBN FTTN, FTTB, FTTC nbn 100/20 Elite FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: Includes $23/mth off for first 6 months - $63.80/mth for 6mths, then $86.80/mth + Get eero 7 modem for only $175 (RRP $249). $63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80 Link not supplied	$63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80	Link not supplied
#5	Tangerine Telecom	Tangerine Telecom FTTN, FTTB, FTTC Speedy NBN 100/20 FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $67.90/mth for first 6 months, then $92.90/mth. $67.90/mth for first 6 mths, then $92.90/mth Min. cost $67.90 Go to Site	$67.90/mth for first 6 mths, then $92.90/mth Min. cost $67.90	Go to Site
#6	Flip	Flip FTTN, FTTB, FTTC Unlimited Turbo Boost nbn100 FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Incl. $19.90/mth off for 6 months - $69/mth for first 6mths then $88.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $69/mth for first 6 mths then $88.90/mth Min. cost $69 Go to Site	$69/mth for first 6 mths then $88.90/mth Min. cost $69	Go to Site

#1	amaysim	amaysim FTTP, HFC NBN500 FTTP, HFC nbn® 500/43 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Link not supplied	$50/mth for first 6 months, then $90/mth Min. cost $50	Link not supplied
#2	Belong	Belong FTTP, HFC NBN Fast – Unlimited FTTP, HFC nbn® 500/40 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $59/mth for first 6 mths, then $95/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $59/mth for first 6 mths, then $95/mth Min. cost $59 Go to Site	$59/mth for first 6 mths, then $95/mth Min. cost $59	Go to Site
#3	Tangerine Telecom	Tangerine Telecom FTTP, HFC Speedy Max NBN 500/50 FTTP, HFC nbn® 500/42.5 Mbps Unlimited Data Deal: Includes $33/mth off for the first 6 mths, $59.90/mth for first 6 mths, then $92.90/mth. Ends 30.10.26 $59.90/mth for first 6 mths, then $92.90/mth Min. cost $59.90 Go to Site	$59.90/mth for first 6 mths, then $92.90/mth Min. cost $59.90	Go to Site
#4	Dodo	Dodo FTTP, HFC nbn500 Unlimited Plan FTTP, HFC nbn® 500/48 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $92.99/mth. Ends 08.12.26. T&Cs apply. $62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99 Go to Site*	$62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99	Go to Site
#5	Moose NBN	Moose NBN FTTP, HFC nbn 500/50 Turbo FTTP, HFC nbn® 500/45 Mbps Unlimited Data Deal: Includes $23/mth off for first 6 months - $63.80/mth for 6mths, then $86.80/mth + Get eero 7 modem for only $175 (RRP $249). $63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80 Link not supplied	$63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80	Link not supplied
#6	Flip	Flip FTTP, HFC Unlimited Fast Speed nbn500 FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Incl. $19.90/mth off for 6 months - $69/mth for first 6mths then $88.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $69/mth for first 6 mths then $88.90/mth Min. cost $69 Go to Site	$69/mth for first 6 mths then $88.90/mth Min. cost $69	Go to Site
#7	SpinTel	SpinTel FTTP, HFC Home Turbo 500/50 FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Includes $20.95 off your plan for first 6 months! $69/mth for first 6 months, then $89.95/mth. $69/mth for first 6 mths, then $89.95/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89.95/mth Min. cost $69	Go to Site
#8	Telstra	Telstra FTTP, HFC Premium Internet Only Plan FTTP, HFC nbn® 500/40 Mbps Unlimited Data Deal: Includes $30/mth off for 6 months ($69/mth for 6 mths then $99/mth) when you sign up to this plan. Offer ends 02.11.26 $69/mth for first 6 mths, then $99/mth Min. cost $69 Link not supplied	$69/mth for first 6 mths, then $99/mth Min. cost $69	Link not supplied
#9	Optus	Optus FTTP, HFC Optus nbn® Promo Plus Plan FTTP, HFC nbn® 500/43 Mbps Unlimited Data Promo plan: $69/mth for 6mths, then $109/mth or as notified. Until 12/11/26. New services only. Minimum cost $375. Terms apply. $69/mth for first 6 months, normally $109/mth Min. cost $69 Link not supplied	$69/mth for first 6 months, normally $109/mth Min. cost $69	Link not supplied
#10	Kogan Internet	Kogan Internet FTTP, HFC Gold Plus Unlimited FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Incl. $16/mth off for 12mths. $69.90/mth for first 12 months then revert back to $85.90/mth. Offer available until withdrawn. $69.90/mth for first 12 mths, then $85.90/mth Min. cost $69.90 Go to Site	$69.90/mth for first 12 mths, then $85.90/mth Min. cost $69.90	Go to Site

#1	amaysim	amaysim FTTP, HFC NBN500 FTTP, HFC nbn® 500/43 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Link not supplied	$50/mth for first 6 months, then $90/mth Min. cost $50	Link not supplied
#2	Belong	Belong FTTP, HFC NBN Fast – Unlimited FTTP, HFC nbn® 500/40 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $59/mth for first 6 mths, then $95/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $59/mth for first 6 mths, then $95/mth Min. cost $59 Go to Site	$59/mth for first 6 mths, then $95/mth Min. cost $59	Go to Site
#3	Tangerine Telecom	Tangerine Telecom FTTP, HFC Speedy Max NBN 500/50 FTTP, HFC nbn® 500/42.5 Mbps Unlimited Data Deal: Includes $33/mth off for the first 6 mths, $59.90/mth for first 6 mths, then $92.90/mth. Ends 30.10.26 $59.90/mth for first 6 mths, then $92.90/mth Min. cost $59.90 Go to Site	$59.90/mth for first 6 mths, then $92.90/mth Min. cost $59.90	Go to Site
#4	Dodo	Dodo FTTP, HFC nbn500 Unlimited Plan FTTP, HFC nbn® 500/48 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $92.99/mth. Ends 08.12.26. T&Cs apply. $62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99 Go to Site*	$62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99	Go to Site
#5	Moose NBN	Moose NBN FTTP, HFC nbn 500/50 Turbo FTTP, HFC nbn® 500/45 Mbps Unlimited Data Deal: Includes $23/mth off for first 6 months - $63.80/mth for 6mths, then $86.80/mth + Get eero 7 modem for only $175 (RRP $249). $63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80 Link not supplied	$63.80/mth for first 6 mths, then $86.80/mth Min. cost $63.80	Link not supplied
#6	Flip	Flip FTTP, HFC Unlimited Fast Speed nbn500 FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Incl. $19.90/mth off for 6 months - $69/mth for first 6mths then $88.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $69/mth for first 6 mths then $88.90/mth Min. cost $69 Go to Site	$69/mth for first 6 mths then $88.90/mth Min. cost $69	Go to Site
#7	SpinTel	SpinTel FTTP, HFC Home Turbo 500/50 FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Includes $20.95 off your plan for first 6 months! $69/mth for first 6 months, then $89.95/mth. $69/mth for first 6 mths, then $89.95/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89.95/mth Min. cost $69	Go to Site
#8	Telstra	Telstra FTTP, HFC Premium Internet Only Plan FTTP, HFC nbn® 500/40 Mbps Unlimited Data Deal: Includes $30/mth off for 6 months ($69/mth for 6 mths then $99/mth) when you sign up to this plan. Offer ends 02.11.26 $69/mth for first 6 mths, then $99/mth Min. cost $69 Link not supplied	$69/mth for first 6 mths, then $99/mth Min. cost $69	Link not supplied
#9	Optus	Optus FTTP, HFC Optus nbn® Promo Plus Plan FTTP, HFC nbn® 500/43 Mbps Unlimited Data Promo plan: $69/mth for 6mths, then $109/mth or as notified. Until 12/11/26. New services only. Minimum cost $375. Terms apply. $69/mth for first 6 months, normally $109/mth Min. cost $69 Link not supplied	$69/mth for first 6 months, normally $109/mth Min. cost $69	Link not supplied
#10	Kogan Internet	Kogan Internet FTTP, HFC Gold Plus Unlimited FTTP, HFC nbn® 500/42 Mbps Unlimited Data Deal: Incl. $16/mth off for 12mths. $69.90/mth for first 12 months then revert back to $85.90/mth. Offer available until withdrawn. $69.90/mth for first 12 mths, then $85.90/mth Min. cost $69.90 Go to Site	$69.90/mth for first 12 mths, then $85.90/mth Min. cost $69.90	Go to Site

#1	amaysim	amaysim FTTP, HFC NBN750 FTTP, HFC nbn® 680/43 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $100/mth. Ends 23.10.26 $60/mth for first 6 months, then $100/mth Min. cost $60 Link not supplied	$60/mth for first 6 months, then $100/mth Min. cost $60	Link not supplied
#2	SpinTel	SpinTel FTTP, HFC Home Turbofast 750/50 FTTP, HFC nbn® 750/42 Mbps Unlimited Data WhistleOut Special: Includes $25.95 off your plan for first 6 months! $69/mth for first 6 months, then $94.95/mth. $69/mth for first 6 mths, then $94.95/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $94.95/mth Min. cost $69	Go to Site
#3	Dodo	Dodo FTTP, HFC nbn Home Superfast Plan FTTP, HFC nbn® 740/49 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $99.99/mth. Ends 08.12.26. T&Cs apply $69.99/mth for first 6 mths, then $99.99/mth Min. cost $69.99 Go to Site*	$69.99/mth for first 6 mths, then $99.99/mth Min. cost $69.99	Go to Site
#4	TPG	TPG FTTP, HFC nbn Home Superfast Unlimited Plan FTTP, HFC nbn® 740/42 Mbps Unlimited Data Deal: $74.99/mth for first 6 months, then $104.99/mth. T&Cs apply. $74.99/mth for first 6 mths, then $104.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 6 mths, then $104.99/mth Min. cost $74.99	Link not supplied
#5	iiNet	iiNet FTTP, HFC nbn Home Superfast Liimitless FTTP, HFC nbn® 740/42 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths - $74.99/mth for first 6 months, then $104.99/mth. Use code SAVE30FOR6 $74.99/mth + $10 Upfront for first 6 mths, then $104.99/mth Min. cost $84.99 Link not supplied	$74.99/mth + $10 Upfront for first 6 mths, then $104.99/mth Min. cost $84.99	Link not supplied
#6	Superloop	Superloop FTTP, HFC Megaspeed nbn750/50 FTTP, HFC nbn® 750/45 Mbps Unlimited Data Deal: Incl. $25/mth off for 6 mths! $74/mth for 6 mths, then $104/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save $79/mth for first 6 mths, then $104/mth Min. cost $79 Go to Site	$79/mth for first 6 mths, then $104/mth Min. cost $79	Go to Site
#7	Telstra	Telstra FTTP, HFC Ultimate Internet Only Plan FTTP, HFC nbn® 750/40 Mbps Unlimited Data Deal: Includes $40/mth off for 6 months ($79/mth for 6 mths then $119/mth) when you sign up to this plan. Offer ends 02.11.26 $79/mth for first 6 mths, then $119/mth Min. cost $79 Link not supplied	$79/mth for first 6 mths, then $119/mth Min. cost $79	Link not supplied
#8	Kogan Internet	Kogan Internet FTTP, HFC nbn750 Platinum Unlimited FTTP, HFC nbn® 740/42 Mbps Unlimited Data Deal: Incl. $10/mth off for 12mths. $84.90/mth for first 12 months then revert back to $94.90/mth. Offer available until withdrawn. $84.90/mth for first 12 mths, then $94.90/mth Min. cost $84.90 Go to Site	$84.90/mth for first 12 mths, then $94.90/mth Min. cost $84.90	Go to Site
#9	Swoop	Swoop FTTP, HFC nbn® Home Superfast FTTP, HFC nbn® 750/42 Mbps Unlimited Data Deal: Includes $24/mth off for 6 months, $85/mth for first 6 mths then $109/mth + Get the eero 7 for only $175 (normally $249) $85/mth for first 6 mths, then $109/mth Min. cost $85 Link not supplied	$85/mth for first 6 mths, then $109/mth Min. cost $85	Link not supplied
#10	Flip	Flip FTTP, HFC Unlimited Super Speed nbn750 FTTP, HFC nbn® 640/42 Mbps Unlimited Data Deal: Get $16.90/mth off for 4 months - $78/mth for first 4mths then $94.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $94.90/mth $78/mth for first 4 mths then $94.90/mth Min. cost $78 Go to Site	$94.90/mth $78/mth for first 4 mths then $94.90/mth Min. cost $78	Go to Site

#1	Belong	Belong FTTP, HFC NBN Ultrafast – Unlimited FTTP, HFC nbn® 875/80 Mbps Unlimited Data Deal: Includes $35 off for 6 months - $75/mth for first 6 mths, then $110/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $75/mth for first 6 mths, then $110/mth Min. cost $75 Go to Site	$75/mth for first 6 mths, then $110/mth Min. cost $75	Go to Site
#2	SpinTel	SpinTel FTTP, HFC Home Ultrafast 1000/100 FTTP, HFC nbn® 1000/100 Mbps Unlimited Data Deal: Includes $28.95 off your plan for first 6 months! $76/mth for first 6 months, then $104.95/mth. $76/mth for first 6 mths, then $104.95/mth Min. cost $76 Go to Site	$76/mth for first 6 mths, then $104.95/mth Min. cost $76	Go to Site
#3	Dodo	Dodo FTTP, HFC nbn Home Ultrafast Plan FTTP, HFC nbn® 800/92 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $109.99/mth. Ends 08.12.26. T&Cs apply $79.99/mth for first 6 mths, then $109.99/mth Min. cost $79.99 Go to Site*	$79.99/mth for first 6 mths, then $109.99/mth Min. cost $79.99	Go to Site
#4	TPG	TPG FTTP, HFC nbn Home Ultrafast Unlimited Plan FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: $84.99/mth for first 6 months, then $114.99/mth. T&Cs apply. $84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99 Link not supplied	$84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99	Link not supplied
#5	iiNet	iiNet FTTP, HFC nbn Home Ultrafast Liimitless FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths - $84.99/mth for first 6 months, then $114.99/mth. Use code SAVE30FOR6 $84.99/mth + $10 Upfront for first 6 mths, then $114.99/mth Min. cost $94.99 Link not supplied	$84.99/mth + $10 Upfront for first 6 mths, then $114.99/mth Min. cost $94.99	Link not supplied
#6	Swoop	Swoop FTTP, HFC nbn® Home Ultrafast FTTP, HFC nbn® 890/50 Mbps Unlimited Data Deal: Includes $24/mth off for 6 months, $85/mth for first 6 months then $109/mth + Get the eero 7 for only $175 (normally $249) $85/mth for first 6 mths, then $109/mth Min. cost $85 Link not supplied	$85/mth for first 6 mths, then $109/mth Min. cost $85	Link not supplied

TPG's internet speed

All of TPG's self-reported typical evening speeds are great, though download speeds are noticeably below max attainable speeds for its NBN 750 and NBN 1000 plans.

ACCC results

TPG is one of the providers tracked in the ACCC's performance report, and its download speeds improved between the June 2025 and September 2025 reports. Of the 10 providers tracked, TPG ranked third for download speeds during busy hours (103%), behind Telstra and Exetel. It also ranked fourth for download speeds during the busiest hour (101%), behind Telstra, Exetel, and Dodo/iPrimus.

For busy-hour upload speeds, TPG was one of the slowest at 87.9%. That said, Superloop recorded the fastest speeds at 92.6%, which is only roughly 5% better than TPG. Providers are more likely to overprovision download speed, which is why you see percentages over 100%, while upload speeds aren't considered as important.

Typical evening speeds

TPG has mostly great self-reported typical evening speeds for its NBN plans. The NBN 12, NBN 25, NBN 50, and NBN 500 plans all reportedly offer max attainable download speeds. While slower than Swoop, amaysim, and MATE, TPG still advertises respectable download speeds for its NBN 750 plan. Of the providers in our database that self-report download speeds for their NBN 1000 plans, TPG is one of the slowest, but that's still very fast at 800Mbps.

TPG's self-reported upload speeds are respectable and basically in line with the ACCC upload figures. The main disclaimer is for those looking at TPG's NBN 25 plan, which is built on the older 25/5Mbps logic rather than the more popular 25/10Mbps framework. If you want an NBN 25 plan, there are cheaper options in our database with faster upload speeds.

TPG's NBN plan features

Since its inception, TPG has had a reputation as a no-frills internet provider, and that's mostly unchanged for its NBN plans. If you want a plan with perks, consider Aussie Broadband, iiNet, or Superloop. But TPG still offers some decent features, including optional modem and home phone line add-ons, plus it doesn't use CGNAT for its connections.

Mobile and internet bundling

If you bundle a TPG internet plan with a TPG mobile plan, you can save $5 on your monthly bill.

Home phone line

All TPG NBN plans come with a home phone service, but it's PAYG by default. For $5 a month, you can add unlimited calls to Aussie home phones and mobiles. For $10 a month, you can add 100 international minutes as well. And for $15 a month, you get unlimited national calls to mobiles and home phones, plus international calls to 23 destinations.

NBN modem-router

TPG lets you BYO NBN-compatible modem if you want to save money. Alternatively, pay a flat fee (with $0 postage) to buy a preconfigured TP-Link VX420-G2v, which we found to be a decent WiFi 6 modem-router. Note that new TPG customers will be able to purchase the Arcadyan HWG2025 WiFi 7 modem-router in 2026.

Internet credentials required

TPG uses the Point-to-Point Protocol over Ethernet (PPPoE) to get its customers online, which means you need to enter a username and password into your router, modem-router, or mesh WiFi system. If you buy the optional TPG modem-router, it should arrive preconfigured with your credentials.

CGNAT opt-out

While other internet providers use CGNAT – a network feature that may cause issues for those looking to host servers – TPG reportedly doesn't use it at all, so you shouldn't have any issues hosting servers.

TPG's WhistleOut Awards

TPG took out several gold and silver medals in our WhistleOut Awards 2025, but none of those were related to its NBN plans.

TPG's customer service

We know that customer service interactions can differ between individuals and providers, so we prefer to look at other metrics. While TPG has a decent number of support pathways, user reviews are quite low from Product Review.

TPG's customer service channels

Phone: 1300 997 271 (24 hours a day, 7 days a week)
Online chat not offered
Online TPG My Account: https://www.tpg.com.au/myaccou...
Online support centre: https://support.tpg.com.au/

WhistleOut customer satisfaction survey

Score: 4.16/5

We ran a WhistleOut customer satisfaction survey in 2025, and TPG scored 4.16 out of 5 for overall satisfaction, behind Telstra, Superloop, Dodo, Origin Broadband, and Aussie Broadband. Survey participants rated TPG 3.82 for speed, 3.86 for reliability, 3.66 for price, and 3.58 for customer service.

CHOICE Telco Satisfaction rating

Score: 76% (just above average)

According to data collected by consumer advocacy organisation CHOICE, TPG was just above the average customer satisfaction score of 74%. For context, Optus had the lowest reported customer satisfaction at 69%, and Aussie Broadband had the best at 85%.

For connection speed, 72% reported being satisfied, just below the 73% average. Aussie Broadband customers were most satisfied with their connection speed at 81%. In terms of overall value, 77% of TPG customers thought they were getting good value, just below the 76% average. Aussie took out the top spot again with 82%. And for reliability, 74% of surveyed TPG customers felt their connection was reliable, again, just below the 75% average. Aussie was up top again with an 83% rating.

TIO complaints

Increased vs last year

It's worth flagging that the Telecommunications Industry Ombudsman (TIO) doesn't take market share into account, which may skew the number of complaints if there are new customers. That said, it's still a handy external metric for gauging customer satisfaction.

In the TIO report for Financial Year 2025, TPG customer complaints went up by 25%. For FY 24, the TIO recorded 2,002 TPG customer complaints. In FY 25, that number was up to 2,662. While we couldn't find any TPG data on subscriber changers, ACCC market share data suggests TPG has around 1.8 million NBN customers in 2024 and 2025. That uptick in customer complaints can't then be mitigated by an increase in subscribers.

See the full TIO complaints report here for further details.

Product Review star rating

Score: 1.8 stars

Being a household name isn't necessarily a boon when it comes to user reviews. Just ask Telstra (1.7), Optus (1.5), or TPG, which has a 1.8 out of 5 overall rating on Product Review after 5,000+ user reviews. In terms of the specifics, users rated TPG 2.1 for value (2,700 ratings), 1.9 for transparency (2,500 ratings), and 1.9 for customer service (2,700 ratings).

Need a new NBN plan?

These are currently the most popular NBN 50 plans in our database of 33 internet providers:

#1	Belong	Belong All Fixed Line nbn® NBN Standard Plus – Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $55/mth for first 6 mths, then $91/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $55/mth for first 6 mths, then $91/mth Min. cost $55 Go to Site	$55/mth for first 6 mths, then $91/mth Min. cost $55	Go to Site
#2	Dodo	Dodo All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site*	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
#3	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value Plus NBN 50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $64.90/month for first 6 months, then $89.90/month. $64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90 Go to Site	$64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90	Go to Site
#4	Superloop	Superloop All Fixed Line nbn® Extra-value nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $69/mth for 6 mths, then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#5	iiNet	iiNet All Fixed Line nbn® nbn50 Liimitless All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $20/mth off for 6 mths – $69.99/mth for first 6 months, then $89.99/mth. Use code SAVE20FOR6 $69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99 Link not supplied	$69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99	Link not supplied
#6	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#7	Moose NBN	Moose NBN All Fixed Line nbn® nbn 50/20 Premium All Fixed Line nbn® nbn® 50/18 Mbps Unlimited Data Deal: Includes $24/mth off for first 6 months - $59.80/mth for 6mths, then $83.80/mth + Get eero 7 modem for only $175 (RRP $249). $59.80/mth for first 6 mths, then $83.80/mth Min. cost $59.80 Link not supplied	$59.80/mth for first 6 mths, then $83.80/mth Min. cost $59.80	Link not supplied
#8	Flip	Flip All Fixed Line nbn® Unlimited Family nbn50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $16.90/mth off for 6 months - $68/mth for first 6mths then $84.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $68/mth for first 6 mths then $84.90/mth Min. cost $68 Go to Site	$68/mth for first 6 mths then $84.90/mth Min. cost $68	Go to Site
#9	More	More All Fixed Line nbn® Value Plus NBN All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $75/mth for 36 months, then $90/mth ongoing for CommBank customers who sign up using a CommBank credit or debit card $100/mth Min. cost $100 Link not supplied	$100/mth Min. cost $100	Link not supplied
#10	Kogan Internet	Kogan Internet All Fixed Line nbn® Silver Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $11/mth off for 12mths. $69.90/mth for first 12 months then revert back to $80.90/mth. Offer available until withdrawn. $69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90 Go to Site	$69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90	Go to Site

Nathan Lawrence

Freelance Contributor

Nathan Lawrence is a freelance writer with over 11 years of experience. He has contributed to publications including WhistleOut Australia, Review.org/au, IGN, STACK, Fandom, Red Bull, and AusGamers. Nathan specialises in researching, writing, and editing content around technology, telecommunications, and gaming.

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