Superloop axes data caps amid coronavirus pandemic

Superloop is the latest telco to respond to COVID-19, temporarily bumping up all of its customers to unlimited data plans.

All Superloop customers who don't already have an uncapped plan will effectively have unlimited data until April 30, with the telco citing daily new traffic records on a daily basis. These changes will be made automatically, and are already in effect.

After April 30, Superloop says it will reassess the situation, leaving room for the measure to be extended.

In addition, Superloop has increased call centre capacity in attempt to reduce wait times in the event of increased demand.

Read more about how other telcos are responding to coronavirus here.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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